Published on December 27th, 2009 | by TechCow0
Microsoft Outlook Out Of Office Doesn’t Work – Exchange 2003
If your Out of Office does work internally but not externally then follow the instructions below
If you use the Out Of Office Assistant and turn on the out-of-office reply, the internal senders (on the local network) receive the automatic reply message, but external senders (on the Internet) may not receive the automatic reply.
Out Of Office Problem
By default, the out-of-office reply to Internet recipients is turned off. Many administrators do not allow out-of-office replies to be sent outside the Exchange Server organization, so that unauthorized people do not know when users are out of the office.
Out Of Office Resolution
To turn on out-of-office replies to the Internet, follow these steps:
On the Exchange server, start Exchange System Manager.
Go to Global Settings, and then click Internet Message Formats.
In the Details pane, right-click on your domain name, and then click Properties. The default SMTP domain is “*”.
In the Properties dialog box, click the Advanced tab, and then click to select the Allow out of office responses check box. This turns on out-of-office responses to the Internet for the selected domain.
This was tested no Windows 2003 server with Exchange SP1 installed
You may need to restart the Simple Mail Transfer Protocol (SMTP) and Microsoft Exchange Routing Engine services
About Out Of Office
In Outlook you can use the Out of Office Assistant to send an automatic e-mail to everyone who writes to you while you are away from the office. The auto reply message can let people know you are out, when to expect you back, and who to contact in your absence.
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